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Exploring Xporter’s new In-App Chat and Cloud Report Scheduling features

By Francisco Le
February 28, 2024

We’re thrilled to announce a new release of Xporter, featuring a host of improvements that will improve your app experience. Let’s dive into that.

In-app chat support

Our new In-App Chat Support feature provides real-time assistance directly within the app, boosting efficiency and streamlining user experience:

  • Instant access: Connect with support instantly, without leaving Jira.
  • Connect with real experts: For more complex queries, our experts are just a message away.
  • Seamless information sharing: Effortlessly share and exchange attachments like a screenshot or a video in the chat for a more comprehensive and effective support experience.
  • Continuous improvement: Our chat support is continuously evolving, thanks to your valuable feedback and ratings on conversations and articles, ensuring a better, user-driven experience.

To learn more about our In-App Chat Support, take a look at our documentation page.

Report scheduling for Cloud

Our Report Scheduling for Cloud feature simplifies reporting, saving time and enhancing productivity for Jira users. Let’s take a look:

  • Get reports by email or ticket attachment: Easily receive reports via email or attached to Jira tickets for better accessibility and organization.
  • Streamline your workflows: Automate your report generation, releasing up time for key tasks and decision-making.
  • Seamless Jira Cloud integration: Report Scheduling integrates smoothly with your Jira Cloud, providing consistent and efficient workflow management.

Curious to know more about Xporter’s Report Scheduling? Check out our documentation!

New Xporter documentation

We’ve revamped our documentation with a focus on: 

  • User-friendly design: Navigate our guides with ease.
  • Enhanced search functionality: Quickly find the information you need.
  • Updated content: Stay informed with the latest updates and best practices.

Do you want to know more details about Xporter’s new features? Join us for our upcoming webinar, by March 27th, where we’ll dive into In-App Chat support and… See you there!

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