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How in-app live-agent support optimizes your Jira experience

By Francisco Le
March 6, 2024

Are you looking for ways to improve your Jira operations while maintaining high-quality support? Xporter’s new in-app chat support has you covered. By integrating support into your Jira instance, we can provide you and your team with a better support experience and improve the efficiency of your reporting and data exporting workflows. Let’s discover how.

Instant access to support

You no longer need to interrupt your work to get help from someone else. Now you can easily get support without leaving your Jira instance. With in-app chat support, you solve queries and issues within your reporting workflow, saving you time and keeping you focused.

Direct dialogue with experts

If you’re facing a challenge that requires a deeper dive, you will connect with our award-winning support team through in-app chat. They’ll help you solve any issues you may have by providing customized support and solutions to fit your needs.

Efficient information exchange

In-app chat isn’t just a way to talk to the support team; it’s also a fast and effective way to share vital information. It allows quick sharing of screenshots, documents, or links to help support teams diagnose issues faster and improve your daily activities.

Feedback loop for ongoing improvement

In-app chat support includes mechanisms for you to rate and comment on your support experience. By adapting and evolving based on real user insights, in-app chat support sharpens its effectiveness, aligning more closely with your needs and preferences.

A step towards smarter Jira operations

Adopting in-app chat support is a game-changer for your Jira workflows. It’s not just about quick fixes; it’s about elevating the efficiency and intelligence of your entire work environment. With this Xporter, every interaction is an opportunity to enhance your Jira journey.

And there’s more coming soon! Join us for our upcoming webinar, by March 27th, where we’ll dive into In-App Chat support and… See you there!

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